Hello. I tried to install Trados 2024 SR1, but the installation process does not advance beyond this screen:

I have already installed the most recent version of Microsoft Visual C++, so that should not be an issue.
Here is the debug log:
2025-10-27 16:06:09,991 INFO : Logging started.
2025-10-27 16:06:10,005 INFO : Sdl.Tools.Chainer.ProgramOptions:
Base: Sdl.Tools.Chainer.ProgramOptions
Help switch present: False
Error text:
Options:
[task, install]
[suite, TradosStudio.Suite]
[uilevel, all]
[noconsole, ]
[loglevel, all]
Arguments:
Task: Installation
UILevel: All
Suite path: C:\ProgramData\Package Cache\Trados\TradosStudio2024SR1\TradosStudio.Suite
Response path:
Logger directory: C:\ProgramData\Trados\Chainer\Logs
Logger level: ALL
MSI log level: Verbose
Confirm ? no
2025-10-27 16:06:10,059 INFO : Loading version 1.8 suite.
2025-10-27 16:06:12,354 INFO : Running data collection stage.
2025-10-27 16:06:15,978 INFO : Datastore after collector finished was:
2025-10-27 16:06:15,994 INFO : Sdl.Tools.Chainer.SymbolTableStack
[SuiteDir, C:\ProgramData\Package Cache\Trados\TradosStudio2024SR1]
[PackageCacheFolder, C:\ProgramData\Package Cache]
[RoamingDataFolder, C:\Users\42060\AppData\Roaming]
[ModulesDir, C:\ProgramData\Package Cache\Trados\TradosStudio2024SR1\modules]
[PluginsTargetDir, C:\Users\42060\AppData\Roaming\Trados\Trados Studio\18\Plugins]
[DependencyModulesDir, C:\ProgramData\Package Cache\Trados\Dependencies]
[ProgramFilesFolder, C:\Program Files (x86)]
[StudioFolder, C:\Program Files (x86)\Trados\Trados Studio\Studio18]
[ScriptsFolder, C:\ProgramData\Package Cache\Trados\TradosStudio2024SR1\scripts]
[HasSetLicenseUI, True]
[AcceptedLicenseAgreement, True]
2025-10-27 16:06:15,994 DEBUG : Sdl.Tools.Chainer.SymbolTableStack
[SuiteDir, C:\ProgramData\Package Cache\Trados\TradosStudio2024SR1]
[PackageCacheFolder, C:\ProgramData\Package Cache]
[RoamingDataFolder, C:\Users\42060\AppData\Roaming]
[ModulesDir, C:\ProgramData\Package Cache\Trados\TradosStudio2024SR1\modules]
[PluginsTargetDir, C:\Users\42060\AppData\Roaming\Trados\Trados Studio\18\Plugins]
[DependencyModulesDir, C:\ProgramData\Package Cache\Trados\Dependencies]
[ProgramFilesFolder, C:\Program Files (x86)]
[StudioFolder, C:\Program Files (x86)\Trados\Trados Studio\Studio18]
[ScriptsFolder, C:\ProgramData\Package Cache\Trados\TradosStudio2024SR1\scripts]
[HasSetLicenseUI, True]
[AcceptedLicenseAgreement, True]
2025-10-27 16:06:16,040 INFO : Datastore after collector finished was:
2025-10-27 16:06:16,040 INFO : Sdl.Tools.Chainer.SymbolTableStack
[SuiteDir, C:\ProgramData\Package Cache\Trados\TradosStudio2024SR1]
[PackageCacheFolder, C:\ProgramData\Package Cache]
[RoamingDataFolder, C:\Users\42060\AppData\Roaming]
[ModulesDir, C:\ProgramData\Package Cache\Trados\TradosStudio2024SR1\modules]
[PluginsTargetDir, C:\Users\42060\AppData\Roaming\Trados\Trados Studio\18\Plugins]
[DependencyModulesDir, C:\ProgramData\Package Cache\Trados\Dependencies]
[ProgramFilesFolder, C:\Program Files (x86)]
[StudioFolder, C:\Program Files (x86)\Trados\Trados Studio\Studio18]
[ScriptsFolder, C:\ProgramData\Package Cache\Trados\TradosStudio2024SR1\scripts]
[HasSetLicenseUI, True]
[AcceptedLicenseAgreement, True]
2025-10-27 16:06:16,040 DEBUG : Sdl.Tools.Chainer.SymbolTableStack
[SuiteDir, C:\ProgramData\Package Cache\Trados\TradosStudio2024SR1]
[PackageCacheFolder, C:\ProgramData\Package Cache]
[RoamingDataFolder, C:\Users\42060\AppData\Roaming]
[ModulesDir, C:\ProgramData\Package Cache\Trados\TradosStudio2024SR1\modules]
[PluginsTargetDir, C:\Users\42060\AppData\Roaming\Trados\Trados Studio\18\Plugins]
[DependencyModulesDir, C:\ProgramData\Package Cache\Trados\Dependencies]
[ProgramFilesFolder, C:\Program Files (x86)]
[StudioFolder, C:\Program Files (x86)\Trados\Trados Studio\Studio18]
[ScriptsFolder, C:\ProgramData\Package Cache\Trados\TradosStudio2024SR1\scripts]
[HasSetLicenseUI, True]
[AcceptedLicenseAgreement, True]
2025-10-27 16:06:16,070 INFO : Running system alteration stage.
2025-10-27 16:06:16,215 INFO : Registering Setup with ARP
2025-10-27 16:06:16,413 INFO : Package 'Microsoft Visual C++ 2022 Redistributable' should be installed.
2025-10-27 16:06:19,821 FATAL : Sdl.Tools.Chainer.ExpressionEvaluator+InterpreterException: The expression threw an exception.
Chainer.ProductInfo.Family(new Guid("{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}")).FirstOrDefault() != null &&
new Version(Chainer.ProductInfo.Family(new Guid("{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}")).First().VersionString) >= new Version(14, 31, 31103) ---> System.ArgumentNullException: Hodnota nem e b t NULL.
N zev parametru: input
v System.Version.Parse(String input)
v System.Version..ctor(String version)
v Evaluator.Evaluate(Object[] args)
--- Konec trasov n z sobn ku pro vnit n v jimku ---
v Sdl.Tools.Chainer.ExpressionEvaluator.Evaluate(String codeFragment, Object[] argumentValues, AssemblyReferences references, ParameterList parameterList, Type resultType)
v Sdl.Tools.Chainer.Expression`1.Evaluate(Object[] argumentValues)
v Sdl.Tools.Chainer.Packages.ExecutablePackage.IsInstalled()
v Sdl.Tools.Chainer.Packages.ExecutablePackage.Install()
v Sdl.Tools.Chainer.ChainerSteps.InstallStep.Launch(WorkflowBase workflow, WorkflowDirection previousDirection)
v Sdl.Tools.Chainer.Workflows.SystemAlterationWorkflow.Run()
v Sdl.Tools.Chainer.Task.Perform(Suite suite)
v Sdl.Tools.Chainer.Program.Execute()
v Sdl.Tools.Chainer.Program.Main()
2025-10-27 16:06:19,821 INFO : Logging ended.
Can you let me know how to fix this?
Thank you in advance.
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[edited by: RWS Community AI at 4:25 PM (GMT 0) on 27 Oct 2025]
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