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Dear SDL Devs and Community,
we are using the API of the latest Trados Studio 2019 with server based TMs on a GS 17 server and keep running into the following problem.
We have an existing sdlproj project. This project was created based on a project template which had information on Server-TMs on our server URL (gs 2017 server) and uses TMs on this very server. The TMs are thus known by our created project.
We have several occurences in our code of similar error messages. The following stack of exception is produced when calling:
ProjectPackageCreation projectPackage = project.CreateProjectPackage(Guid manualTaskId, string packageName, string comment, ProjectPackageCreationOptions options);
What you will see next are the Exception and InnerExceptions of the ProjectPackageCreation object.
Unexpected exception when initializing task 'Analyse': Die Übersetzungs-Engine 'sdltm.URL/Organization English (US) - French (France)' konnte nicht instanziiert werden..Sdl.ProjectAutomation.Core.ProjectAutomationException: Unexpected exception when initializing task 'Analyse': Die Übersetzungs-Engine 'sdltm.https://URL/?orgPath=%2FOrganization&tmName=Organization English (US) - French (France)' konnte nicht instanziiert werden.. ---> Sdl.ProjectApi.ProjectApiException: Unexpected exception when initializing task 'Analyse': Die Übersetzungs-Engine 'sdltm.https://URL/?orgPath=%2FOrganization&tmName=Organization English (US) - French (France)' konnte nicht instanziiert werden.. ---> Sdl.ProjectAutomation.Core.ProjectAutomationException: Die Übersetzungs-Engine 'sdltm.https://URL/?orgPath=%2FOrganization&tmName=Organization English (US) - French (France)' konnte nicht instanziiert werden. ---> System.Collections.Generic.KeyNotFoundException: No identity information found for server 'https://URL/'. bei Sdl.Enterprise2.Studio.Platform.Client.IdentityModel.IdentityInfoCache.ValidateKey(String key) bei Sdl.Enterprise2.Studio.Platform.Client.IdentityModel.IdentityInfoCache.GetIdentityInfo(String key) bei Sdl.LanguagePlatform.TranslationMemoryApi.IdentityInfoCacheCredentialStore.GetCredential(Uri uri) bei Sdl.LanguagePlatform.TranslationMemoryApi.TranslationProviderCredentialStore.GetCredential(Uri uri) bei Sdl.LanguagePlatform.TranslationMemoryApi.ServerBasedTranslationMemoryFactory.GetUserCredentials(Uri translationProviderUri, ITranslationProviderCredentialStore credentialStore) bei Sdl.LanguagePlatform.TranslationMemoryApi.ServerBasedTranslationMemoryFactory.CreateTranslationProvider(Uri translationProviderUri, String translationProviderState, ITranslationProviderCredentialStore credentialStore)
In preparation of the project package creation step, we try to make sure, that the TMs are available to the project as follows:
string credentials = "user=" + tmServer.username + ";password=" + tmServer.password + ";type=CustomUser";project.Credentials.AddCredential(strTmUri, credentials);project.UpdateTranslationProviderConfiguration(tmConfig); project.Save();
with strTmUri being similar to this: 'sdltm.URL/ English (US) - German (Germany)'
It seems to us, that somehow the login credentials, URL, TM name or a combination of these is wrong. Since we basically are using the demo code from several SDL sources (see links below) it would be great, if you could point out other potential sources of error.
Our project is huge, new, and does work as expected in general but does not really cooperate well with server based TMs on the GS server. We tried to apply everything the docu states @ http://producthelp.sdl.com/SDK/TranslationMemoryApi/2017/html/50a524b7-e3fe-4ba6-894b-b3959fd3f8ce.htm and of course in the projectautomation API part. Further clarification on your side would be greatly appreciated.
Best regards,
Hendrik, on behalf of the Plunet CAT integration team
We already used these resources describing similar problems and TM handling:
https://gist.github.com/cromica/e1a976fdfdc821136c7610b5e984904e
[locked by: Paul at 7:24 AM (GMT 1) on 29 Apr 2021]
