Error in File Type Detection API


I am using the API's RWS language cloud in order to get information about file I load via a platform .
The problem is that someone uploaded a file doc but Trados get this error "Error in File Type Detection"

But this is a simple file doc. And before now, everything worked fine with doc type file.

The most problematic thing is that I cannot see this error when I use the API to get information about the status of the state of the analysis, because the response of the API returns status code 200.

firstly, how do I resolve this error and secondly, how do I detect it? 

thanks for your help.

[edited by: Mattia Del Franco at 11:39 AM (GMT 0) on 15 Mar 2022]
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