Hi team,
The developer team for our connected application (Translation Request Tool/TRT) have recommended I reach out in relation to this.
We’ve identified an issue related to the Trados API behavior: currently, the same generic “error” message is sent to TRT both when a file is genuinely in error (and potentially fixable) and when it has been canceled. Since the API does not provide a distinct “canceled” status, this is causing mismatched statuses and even target retrieval failures in TRT.
Would it be possible for the API logic to differentiate these two scenarios by sending separate messages for:
• Canceled files
• Files in error
This distinction would help us handle these cases more effectively.
Thank you for any insights you may provide at this point.
Best,
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