Dear all,

as there is a log file, written by the import process, I like to know, what strings are possible at the end, mentioning, if the import has been successful or not.

Currently, it seems to me that in case of a successful import at the end of the log file, there are only two lines after the last "Entry number x (x) replaced existing entry." mentioning the start and endtime of the process. Unfortunately, there seem to be no information, if the import has been successful or not.

Please be so kind to let me know, how to receive the information from the log file, if the import has been successful. Which entry is written in case of a successful and which in case of an unsuccessful import?

Thank you very much in advance.

Best regards
Nils

Hi Nils,

You may need to get this information implicitly from the log file. It has this section at the end:

Total entries processed: 0
Total entries added: 0
Total entries merged: 0
Total entries omitted: 0
Total entries written to the output file: 0

Depending on the options you choose for the import, you will get the info from all of these lines. For instance, if you decide to write non-imported entries to the output file, then the final line will have information on that. Of course the "Total entries added" line will the the most important one. If it says 0, you can be sure the import was not successful.

For these more advanced product questions, it can be beneficial to contact our support team, which is a good option in case your organization has a support and maintenance agreement with us. This will ensure faster replies, and the team also typically works with us on any questions they cannot answer.

Thanks, Daniel

Hi Nils,

You may need to get this information implicitly from the log file. It has this section at the end:

Total entries processed: 0
Total entries added: 0
Total entries merged: 0
Total entries omitted: 0
Total entries written to the output file: 0

Depending on the options you choose for the import, you will get the info from all of these lines. For instance, if you decide to write non-imported entries to the output file, then the final line will have information on that. Of course the "Total entries added" line will the the most important one. If it says 0, you can be sure the import was not successful.

For these more advanced product questions, it can be beneficial to contact our support team, which is a good option in case your organization has a support and maintenance agreement with us. This will ensure faster replies, and the team also typically works with us on any questions they cannot answer.

Thanks, Daniel

Good morning Daniel Brockmann ,

thank you very much for your reply and your explanations.

Yes, we already have a support and maintenance agreement with you, but according to support this is not something that they handle in support unfortunately.

The log file, which is created during the import looks like:

"General information:
Import definition name:
Import definition name: DBName
Import file: c:\tmp\DBName.xml
Import log file: c:\tmp\DBName.log
Exclusion file: c:\tmp\ausschluss.xcl
Exclusion file: true
Exclusion file: true
Exclusion file: false
Exclusion file: true

Filter settings:
Import all entries: Synchronize entries on entry number

Synchronize entries on entry number:
Entry number exists in the target termbase:
Import all entries: Overwrite existing entry with import entry
Entry number does not exist in the target termbase:
Import all entries: Add import entry as new

...

Entry number XYZ (XYZ) replaced existing entry.

[start date] [start time]
[end date] [end time]"

I've copied all the lines, from "Entry number XYZ" to the end of the file, completely. There isn't any further information between the "Entry number" line and the two last lines which contains date and time. Unfortunately, the information like "Total entries processed", etc. is missing. 

Please be so kind to have a look at this and let me know, how to get these information included in the log file.
Thank you very much in advance

Best regards and have a nice day.
Nils

Thanks Nils - can I ask you to run the import via the user interface and see if you get a different log file with these additional lines? I seem to always get these lines when doing the import via the UI, I am wondering if this might be different to calling it via the API.
Thanks, Daniel

Good morning Daniel Brockmann ,

sure, you can ask. I've run the import via the user interface. And, yes, the log file now includes the lines, missing in the log file if running the import via the API. Is that works as designed?!  In my opinion, it seems to be a bug.

Thank you very much in advance for investigating this on your end.

Best regards and have a good start into the new week.
Nils

Thanks Nils Jörn ! Well this explains it then. I would also consider it a bug. I guess you can still try and get the information from the log file but more implicitly, for instance by looking for "Added" or "Merged" keywords, or perhaps better "entry number". If you could report the bug to our support team, they should be able to add it to our ticketing system and we can then hopefully address it down the line. Thanks, Daniel

Hi Daniel Brockmann ,

thank you very much for confirming that it seems to be a bug. I've reported the issue with CS0028010.

Best regards
Nils