I should add, that we also updated the licensing tool. The app was originally was coded to the Trados 2011 API, which makes it even more strange. I assume that it has to do with the licensing service, which changed some registry keys or like. Not sure but definitely need to get the app back up and running ...

I should add, that we also updated the licensing tool. The app was originally was coded to the Trados 2011 API, which makes it even more strange. I assume that it has to do with the licensing service, which changed some registry keys or like. Not sure but definitely need to get the app back up and running ...

Hi Thomas

We tested all scenarios including APIs before the release and have not come across this issue. This does not necessarily mean that it isn't a genuine problem - it does seem it is - so we are now looking at this with high priority and will be back in touch when we know more.

As a potential alternative, you may be able to move from the Nalpeiron network license to the Safenet one (see release notes for more info) - at least for testing whether this would solve the issue. Would that be an option? If so best to get in touch with your contact at SDL to look at this. We are currently starting to transition the first customers from Nalpeiron to Safenet.

Thanks

Daniel

Hi again Thomas

Sorry now read the note about Trados 2011 API - are you sure the app has never been updated/recompiled to work with the  Trados 2014 API? This may also be required for it to continue working with the 2014 version of the API.

As for Safenet, this is only supported as a network licensing option with Studio 2014 SP2 and higher.

Thanks

Daniel

No Problem. However the App does not get a license and stops when it's needed. I have another app which worksfine  with the Trados 2014 API.

In this line of code in my app the exception is thrown now:

NewProj = New FileBasedProject(NewProjInfo, GenericProjTemplate)

Sorry for not posting it before ...

Eine nicht behandelte Ausnahme des Typs "Sdl.ProjectAutomation.FileBased.LicensingException" ist in Sdl.ProjectAutomation.FileBased.dll aufgetreten.

Zusätzliche Informationen: License check failed, with exception: System.ArgumentException: Could not find any licensing provider factory 'Nalpeiron'.

  bei Sdl.Common.Licensing.Provider.Core.LicensingProviderManager.CreateProvider(ILicensingProviderConfiguration config)

  bei Sdl.Common.Licensing.Manager.ApplicationLicenseManager.GetCurrentLicensingProvider()

  bei Sdl.Common.Licensing.Manager.ApplicationLicenseManager.GetProduct()

  bei Sdl.Common.Licensing.Manager.ApplicationLicenseManager.GetLicenseWithoutConsumingSeatsOrUsages()

  bei Sdl.ProjectApi.Licensing.StudioLicense.GetLicenseWithoutConsumingSeatsOrUsages()

  bei Sdl.ProjectApi.Licensing.LicenseCheckWithoutUsingNetworkSeat.get_ProductLicense()

  bei Sdl.ProjectApi.Licensing.LicenseCheckWithoutUsingNetworkSeat.get_IsProfessional()

  bei Sdl.ProjectAutomation.FileBased.FileBasedProject.CheckLicense()

Hi Thomas

Do you have a file called Sdl.Common.Licensing.Provider.Nalpeiron.plugin.xml in the Plugins subfolder of the Studio installation folder (C:\Program Files (x86)\SDL\SDL Trados Studio\Studio3\PlugIns)?

Thanks,

Iain.

Iain Shaw

SDL Language Solutions

Hi Iain,

nope, there's a library/.dll with that filename but no .XML file.

Best regards

Thomas

Ok, thanks Thomas.

The "Could not find any licensing provider factory 'Nalpeiron' " exception is thrown when the Nalpeiron licensing provider plugin cannot be located in the Studio plugins. Studio uses the plugin XML files in the "Plugins" folder to determine which plugins are available to load.

Was this a clean install of Studio 2014 SP2? or an upgrade from an earlier version e.g. SP1?

Are there any XML files in the Studio3\Plugins folder that start with the name "Sdl.Common.Licensing"?

Thanks,

Iain.

Great, we're coming closer ;-)

No, in the main directory there's nothing, but in the plugin Directory:

Sdl.Common.Licensing.Provider.Nalpeiron.plugin.Xml (and a couple of other files for this namespace).

It was no clean Installation but an upgrade from SP1.

Best regards

Thomas

Hi Thomas,

Does your app now reference the Studio 2014 API? this is located in the "Studio3" folder (C:\Program Files (x86)\SDL\SDL Trados Studio\Studio3). The Studio 2011 API was located in the "Studio2" folder.

Regards,

Iain.

Yes, I changed all references in the project to the new dlls in the \Studio3 folder

Please can you contact me directly by email: ishaw@sdl.com

Thanks,

Iain.