The Translation Jobs are not loading when clicked on in Organize space after restoring the db from Tridion Docs 14.3, we had about 3500 translation jobs "In translation" status during the backup. I have tried using the API to delete these in case the number was an issue but they can't be deleted in "In translation" status. I have attached the error from the logs while trying to load translation jobs.
Hi Akheil,
The error reads "The request timed out before receiving a response.". So some absolute timeout is hit. This means the time it took to handle your data size (your hint of 3500 entries) on the current hardware /(performance of your machine) and software (antivirus has been known to make a machine 20% slower) is longer than a configured number.
I would advise you to connect to Customer Support so this can be investigated and might result in better default reverse proxy settings for the future.
Best wishes,
Dave
I was able to purge majority of the translation jobs (down to 5), they load under Events --> Translation Jobs, but not under Content --> Translation Jobs. Reported to support. Same error in the logs.
Worked with support, deleting items under Event --> Translation Jobs, doesn't delete the Job, only deletes the event associated with it. Once I queried and deleted the jobs through the web API, the Translation jobs started loaded as expected. Thanks
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