• State Not Answered
  • Replies 1 reply
  • Subscribers 48 subscribers
  • Views 38 views
  • Users 0 members are here
Options
Related

Getting an error after logging into 14.2 Content Manager

Akheil Jain

11:37:55.5438 Error 23 00003 a:UC:Admin Trisoft.Utilities.Logging.Web.Modules.ErrorModule.OnContextError []
System.IdentityModel.Services.FederationException: ID3206: A SignInResponse message may only redirect within the current web application: '/ISHCM' is not allowed.
at System.IdentityModel.Services.WSFederationAuthenticationModule.SignInWithResponseMessage(HttpRequestBase request)
at System.IdentityModel.Services.WSFederationAuthenticationModule.OnAuthenticateRequest(Object sender, EventArgs args)
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
HttpApplication.RaiseOnError => EventHandler.Invoke => ErrorModule.OnContextError

Screenshot of the RWS Tridion Docs interface showing the Welcome Admin page with Favorites section and Quick Links on the right. 

As soon as I click on Conent Manger on the left hand pane, I get 

Screenshot displaying an Error 500 - InternalServerError message with a sad face plug icon and the text SystemFailure.

Only error in the log is the one at the start of this question. Please help. TIA

Generated Image Alt-Text
[edited by: RWS Community AI at 7:43 PM (GMT 1) on 19 Jun 2025]
emoji
Rate translation
×
Suggest better translation
×
Parents
  • 0

    Here is the message from Publication Manager log when I try to connect 

    2025-06-19T15:50:59.9878161 (PID 28372:16) Error Trisoft.InfoShare.Client.Remote.DataSourceService.GetVersion (connection=[admin]) []
    2025-06-19T15:51:00.1428745 (PID 28372:16) Error Trisoft.InfoShare.Client.Remote.Wcf.ApplicationService25.AuthenticateCore []
    Trisoft.InfoShare.Client.AuthenticationException: Access is denied. ---> System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail. ---> System.ServiceModel.FaultException: An error occurred when verifying security for the message.
    --- End of inner exception stack trace ---

    Server stack trace:
    at System.ServiceModel.Security.IssuanceTokenProviderBase`1.DoNegotiation(TimeSpan timeout)
    at System.ServiceModel.Security.IssuanceTokenProviderBase`1.GetTokenCore(TimeSpan timeout)
    at System.IdentityModel.Selectors.SecurityTokenProvider.GetToken(TimeSpan timeout)
    at System.ServiceModel.Security.SecurityProtocol.TryGetSupportingTokens(SecurityProtocolFactory factory, EndpointAddress target, Uri via, Message message, TimeSpan timeout, Boolean isBlockingCall, IList`1& supportingTokens)
    at System.ServiceModel.Security.TransportSecurityProtocol.SecureOutgoingMessageAtInitiator(Message& message, String actor, TimeSpan timeout)
    at System.ServiceModel.Security.TransportSecurityProtocol.SecureOutgoingMessage(Message& message, TimeSpan timeout)
    at System.ServiceModel.Security.SecurityProtocol.SecureOutgoingMessage(Message& message, TimeSpan timeout, SecurityProtocolCorrelationState correlationState)
    at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout)
    at System.ServiceModel.Channels.TransactionRequestChannelGeneric`1.Request(Message message, TimeSpan timeout)
    at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
    at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

    Exception rethrown at [0]:
    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
    at Trisoft.Utilities.ServiceReferences.Application25ServiceReference.Application.Authenticate2()
    at Trisoft.InfoShare.Client.Remote.Wcf.ApplicationService25.AuthenticateCore(ICredentials credentials)
    --- End of inner exception stack trace ---
    at Trisoft.InfoShare.Client.Remote.Extensions.FaultExceptionExtensions.HandleException(CommunicationException exception, Uri address, IConnection connection, ResourceProvider resourceProvider, Boolean retry)
    at Trisoft.InfoShare.Client.Remote.InfoShareService.HandleException(Exception exception, Uri address, IConnection connection, Int32& retries)
    at Trisoft.InfoShare.Client.Remote.Wcf.ApplicationService25.AuthenticateCore(ICredentials credentials)
    Connection.Validate => Connection.ConnectCore => ApplicationService25.AuthenticateCore
    emoji
Reply
  • 0

    Here is the message from Publication Manager log when I try to connect 

    2025-06-19T15:50:59.9878161 (PID 28372:16) Error Trisoft.InfoShare.Client.Remote.DataSourceService.GetVersion (connection=[admin]) []
    2025-06-19T15:51:00.1428745 (PID 28372:16) Error Trisoft.InfoShare.Client.Remote.Wcf.ApplicationService25.AuthenticateCore []
    Trisoft.InfoShare.Client.AuthenticationException: Access is denied. ---> System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail. ---> System.ServiceModel.FaultException: An error occurred when verifying security for the message.
    --- End of inner exception stack trace ---

    Server stack trace:
    at System.ServiceModel.Security.IssuanceTokenProviderBase`1.DoNegotiation(TimeSpan timeout)
    at System.ServiceModel.Security.IssuanceTokenProviderBase`1.GetTokenCore(TimeSpan timeout)
    at System.IdentityModel.Selectors.SecurityTokenProvider.GetToken(TimeSpan timeout)
    at System.ServiceModel.Security.SecurityProtocol.TryGetSupportingTokens(SecurityProtocolFactory factory, EndpointAddress target, Uri via, Message message, TimeSpan timeout, Boolean isBlockingCall, IList`1& supportingTokens)
    at System.ServiceModel.Security.TransportSecurityProtocol.SecureOutgoingMessageAtInitiator(Message& message, String actor, TimeSpan timeout)
    at System.ServiceModel.Security.TransportSecurityProtocol.SecureOutgoingMessage(Message& message, TimeSpan timeout)
    at System.ServiceModel.Security.SecurityProtocol.SecureOutgoingMessage(Message& message, TimeSpan timeout, SecurityProtocolCorrelationState correlationState)
    at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout)
    at System.ServiceModel.Channels.TransactionRequestChannelGeneric`1.Request(Message message, TimeSpan timeout)
    at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
    at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
    at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

    Exception rethrown at [0]:
    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
    at Trisoft.Utilities.ServiceReferences.Application25ServiceReference.Application.Authenticate2()
    at Trisoft.InfoShare.Client.Remote.Wcf.ApplicationService25.AuthenticateCore(ICredentials credentials)
    --- End of inner exception stack trace ---
    at Trisoft.InfoShare.Client.Remote.Extensions.FaultExceptionExtensions.HandleException(CommunicationException exception, Uri address, IConnection connection, ResourceProvider resourceProvider, Boolean retry)
    at Trisoft.InfoShare.Client.Remote.InfoShareService.HandleException(Exception exception, Uri address, IConnection connection, Int32& retries)
    at Trisoft.InfoShare.Client.Remote.Wcf.ApplicationService25.AuthenticateCore(ICredentials credentials)
    Connection.Validate => Connection.ConnectCore => ApplicationService25.AuthenticateCore
    emoji
Children
No Data