Idea Delivered

Glitch addressed, web site again offers Freelance Plus. 

Please bring the Freelance Plus back

From what can be seen in the sales channel, the Freelance Plus version has been removed. This a very bad move, please consider bringing it back.

Jerzy Czopik
Parents

  • I perceive two major misconceptions on the part of RWS:
    - Working in the Online Editor is by no means equivalent to using a local Studio installation: not only is functionality missing but working is slower overall.
    - As far as I can see, many freelancers use (at least) two computers; the combination of desktop and laptop is apparently not that unusual.
    Even though the Studio subscription might look like a viable alternative, this relies on RWS's licensing servers being available (and performing) on a 24/7 basis. Sorry, but looking at the overall stability of cloud-based RWS applications, I wouldn't be prepared to bet on this.

    In summary: if this was a deliberate decision (not a "glitch"), I believe it was short-sighted.

Comment

  • I perceive two major misconceptions on the part of RWS:
    - Working in the Online Editor is by no means equivalent to using a local Studio installation: not only is functionality missing but working is slower overall.
    - As far as I can see, many freelancers use (at least) two computers; the combination of desktop and laptop is apparently not that unusual.
    Even though the Studio subscription might look like a viable alternative, this relies on RWS's licensing servers being available (and performing) on a 24/7 basis. Sorry, but looking at the overall stability of cloud-based RWS applications, I wouldn't be prepared to bet on this.

    In summary: if this was a deliberate decision (not a "glitch"), I believe it was short-sighted.

Children
  • in reply to Ralf Lemster

    Thanks Ralf,

    It was a glitch. Also just to clarify on subscription handling - we don't check the subscription license on a permanent basis. It is checked out and then gets checked periodically, but not permanently. And of course, we need to guarantee industry-standard uptime. We also have what we call an 'offline grace period' mechanism which ensures subscription licenses continue working in outage scenarios. Personally, I find the subscription license better, implying less effort on the user's part. But of course, we need to do a (near) 100% job on providing robustness and uptime. 

    Thanks, Daniel