Idea Delivered

Glitch addressed, web site again offers Freelance Plus. 

Please bring the Freelance Plus back

From what can be seen in the sales channel, the Freelance Plus version has been removed. This a very bad move, please consider bringing it back.

Jerzy Czopik
  • in reply to Daniel Brockmann

    Hi   - just to add to Daniels comment above - the browser option is not just available with a subscription license.  Trados Studio has been (and was the first) hybrid license offering for a number of years now.  Even with a perpetual license all our customers have the option to work on the desktop, in the browser or a combination of both.  The choice is down to you as the user.

    Also to confirm the glitch on the website with the upgrades from Freelance Plus not being available has also been resolved.

  • in reply to Jerzy Czopik

    Hi Jerzy - this conversation is not about browser-based vs desktop (apologies if there was any confusion around that). It's about how you license the desktop. We have two alternatives there - classic single-user license and more recent the arguably more flexible subscription license mechanism. As I explained above, we have all the mechanisms in place to provide subscription licenses robustly, including (long) offline periods. But we provide both licensing mechanisms and will continue doing so, as we know that our customers need choice. The desktop will stay of course, and we are also giving more options there to users in terms of working in Studio desktop or alternatively working in the browser. More on all this at Elevate BTW, watch out for my presentations :). Thanks, Daniel

  • in reply to Ralf Lemster

    Thanks Ralf,

    It was a glitch. Also just to clarify on subscription handling - we don't check the subscription license on a permanent basis. It is checked out and then gets checked periodically, but not permanently. And of course, we need to guarantee industry-standard uptime. We also have what we call an 'offline grace period' mechanism which ensures subscription licenses continue working in outage scenarios. Personally, I find the subscription license better, implying less effort on the user's part. But of course, we need to do a (near) 100% job on providing robustness and uptime. 

    Thanks, Daniel

  • in reply to Frances Pearn-Rowe

     

    Dear Fran

    As Ralf already pointed out, any browser based solution is no equivalent to a full-fledged desktop tool. It can be seen as an emergency solution, but cannot replace the well established desktop workflow. A cloud based license requires a reliable Internet connection, which is not a case in Germany, where there is no Internet on a train or even in some bigger cities. This solution can work only with a stable Internet connection at home, and please check how many people here in Germany do have slow Internet due to bad connection. Left alone countryside in developing countries, where you may have no Internet at all.

  • I perceive two major misconceptions on the part of RWS:
    - Working in the Online Editor is by no means equivalent to using a local Studio installation: not only is functionality missing but working is slower overall.
    - As far as I can see, many freelancers use (at least) two computers; the combination of desktop and laptop is apparently not that unusual.
    Even though the Studio subscription might look like a viable alternative, this relies on RWS's licensing servers being available (and performing) on a 24/7 basis. Sorry, but looking at the overall stability of cloud-based RWS applications, I wouldn't be prepared to bet on this.

    In summary: if this was a deliberate decision (not a "glitch"), I believe it was short-sighted.