Accepted, Not Yet Planned

Display TMS statuses in Mantra opposed to current status

Good day,

I would like to suggest the translation statuses available in TMS to be used in Matra as in Mantra it only says "In translation" with no specification. In TMS you can see if the content has been translated by SDL already, if it is with the co-review or in final review with SDL. This gives a way more accurate view on the actual status of the job and tell the user if we need to reach-out to the reviewer or SDL.

Thank you in advance for your response.

Best regards,

Mark Slegers

Mark Slegers
Parents

  • HI Mark, at project level, ManTra exposes the following statuses. Some of these are dependent on the features/workflows configured for a customer.

    "Preparing", "Ready for Vendor Selection", "Ready to Approve", "In Progress", "Ready for Download", "Complete".

    At file level, we provide more granular detail to customers that perform Client Review or SignOff tasks in ManTra.

    "In Review", "Reviewed", "In SignOff", "Signed Off"

    This granular, file level status, is displayed in the Project Details page in ManTra and also available via the Export my Data feature in ManTra. We can also display the resources and deadline corresponding to Client Review and SignOff steps.

    What we don't expose are details of any steps that are not the direct responsibility of the customer. For example, we don't differentiate between Translation and Review steps that performed by the LSP. This level of detail is only available in TMS, and in future, through SDL Language Cloud.

Comment

  • HI Mark, at project level, ManTra exposes the following statuses. Some of these are dependent on the features/workflows configured for a customer.

    "Preparing", "Ready for Vendor Selection", "Ready to Approve", "In Progress", "Ready for Download", "Complete".

    At file level, we provide more granular detail to customers that perform Client Review or SignOff tasks in ManTra.

    "In Review", "Reviewed", "In SignOff", "Signed Off"

    This granular, file level status, is displayed in the Project Details page in ManTra and also available via the Export my Data feature in ManTra. We can also display the resources and deadline corresponding to Client Review and SignOff steps.

    What we don't expose are details of any steps that are not the direct responsibility of the customer. For example, we don't differentiate between Translation and Review steps that performed by the LSP. This level of detail is only available in TMS, and in future, through SDL Language Cloud.

Children
  • in reply to Ian Parnell

    Hi Ian, are there any plans to add more statuses at file level for display in ManTra in future? To give you an example: Customer creates a project in ManTra and from a picklist in a metadata field, customer indicates they do not want Client Review for this project. The workflow does have the Client Review step but before a MATE step checks the Client Review attribute and finds that Client Review was not required and skips the Client Review step. Next step in the workflow is DTP. When the project reaches the DTP step, the status displayed in ManTra shows as "Reviewed" on file level. This is confusing to customers as they explicitly opted against Client Review. Currently I believe, this is the applicable status for files between Review and Signoff. 

    Are there plans to add more granular status mapping on file level?

    Thanks,

    Jacqueline