In Progress

Postprocessed work delivery back via Mantra

Basically, all jobs the client is sending via Mantra, they would like to receive back via Mantra. 

But for clients that we do postprocessing work (DTP/Engineering) we take the files offline - make ouptut that is agreed with the client -  and the only way to get them back in TMS so we can deliver in Mantra, is by replacing the files in TMS per language. If you have a client with 16 languages for example, this is really not doable so we deliver offline per email or per ftp. Also replacing files in TMS is not ideal, because if there are comments on the file after delivery - we can not set it back anymore. 

In my mind, ideal would be that we have the opportunity to deliver additional files by a zip upload. This can be handy for various clients & processes. 

Josje ter Maat

  • Hi Ian,

    We already investigated this option and it does do an 'additional delivery' but the client get still confused with also getting files that are coming straight out of the process. If you click on download you will retreve the TMS files, and the additional delivery. not only the additional delivery. 

    Thanks for looking into this,

    Josje 

  • Hi Josje,

    I suspect the Modify Job Specs customization for TMS may help simplify the process for the scenario you describe. Rather than using the Add Zip File per Language, Modify Job Specs allows you to upload additional deliverables for a project 'ad-hoc', without those files having to run on a workflow of their own.

    The LDTS team should be able to provide you with more details on Modify Job Specs but please contact me directly if any clarification is needed.

    Cheers,

    Ian

  • This zip upload would be ideal not be per language, but that you can drag your whole delivery in this folder - and that the client won't see the outcome out of tms...