Send an automated reminder for ICR

Our client Apollo Vredestein has repeatedly requested to send a reminder to their in-country reviewers 2 days before the set deadline. In TMS I have the functionality to create a Project for a particular job and set a deadline per work flow step as well as set a reminder. Unfortunately these reminders do not work for ManTra users on client's side and no automated reminder is sent.

We have at our PMO also other clients that have expressed interest/need in such reminders, so it would be very helpful if this functionality of TMS could be linked with ManTra.

Kind regards,

Baiba

Baiba Kuperus

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Rebecca Herrera over 4 years ago

Silvio Tobbia Just found this!
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Mark Slegers over 5 years ago in reply to Mark Slegers

As wel as a more On-demand option for specific cases.
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Mark Slegers over 5 years ago in reply to Ian Parnell

Good day Ian, Can you share a status on this? We would also like to ability setup a reminder logic to co-reviewers. Like an automated reminder sent to pending translation jobs 2 days before deadline.
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Swenja Rubow over 5 years ago

This has already been requested by several clients - we would really like to have it!
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Shaun Blijstra over 5 years ago

Hi Ian,

First of all I want to say 'yes, please!' to every item in your summary.

The first two points are most important for several of my clients (Staples, ING, Navico). Their client review is done in Mantra and it would save both SDL project managers and client project managers a tremendous amount of time if this could be automated. Currently chasing reviewers is a manual, time consuming and not-so-user-friendly task.

Shaun
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Translation Management Ideas > Managed Translation Enterprise - Ideas

Send an automated reminder for ICR

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