Idea Delivered

Tridion Docs 15.1 will have Metrics feature that will have a set of predefined charts:

- Content reuse chart will show you the reuse level for a selected period highlighting the amount of new content compared to the one that was reused and the reuse level

- Return on Investment chart shows the value of using Tridion Docs for a selected period based on the customer’s reuse level versus creating content from scratch. As well as showing a trend over a specified period to see how much you are saving with Tridion Docs

- Productivity chart shows publishing activity for a selected period indicating the status of published outputs

There is also a recent blog on community explaining the reuse formula:  A guide how to understand Tridion Docs’ new Reuse Metrics 

Add OOTB Reuse Snapshot Report

We would like to have a very basic reuse report added to Knowledge Center. This report could simply include all topics  in the repository that are used in more than one publication.

The user group put together the attached document, but it is intended as a guideline only. We are open to different ways of presenting (and calculating) reuse in a very basic, out-of-the-box way. For example, the document says that only topics should be counted, but we would be open to counting all objects.

KC User Group Reuse Snapshot Report Request.docx

Elizabeth Gschwind

  • We don't need a an solution that causes analysis-paralysis. A base model would that can be improved over time would be great right now. In a single report, letting us know which topics, images, and maps are used more than once. This could be the 'base model'. Over time, add in conrefs, keys, etc. This will help us show how much time and money we save writing our content. If we reuse 1000 topics x 45 minutes per new topic x 40/hr per writer we could show a time savings of 750 hours and a money savings of $30K per major release. Currently there's no easy OOB method of getting this value.

  • I support above comments, especially the open-source option. I can think of many uses for being able to make custom reports on-the-fly.

  • NetApp would also like to be able to have some sort of export so we can add it to the Metrics and BI data that we currently report on and see what sort of interaction there is with the TMS leverage.  Great idea Elizabeth. Thanks, Barbara

  • FICO would love to see this sooner rather than later. I would hope SDL could either reconsider making this OOTB in a near future release, or speed up releasing the open-source so we can implement it ourselves. (Thanks Stacey for the update.)

  • I contacted Frank C. regarding when the reuse report/dashboard functionality would be available since we are trying to decide whether to wait on that or create our own. Based on that conversation, it is my understanding that SDL isn't currently planning to make the reuse reporting/dashboard available out of the box, but we could take advantage if they open source it (which they are considering) and do our own reporting. Frank suggested viewing metrics discussed at min 46 in this webinar: community.sdl.com/.../3165.