Not Considering

Richard, can you please create a Service Request instead?

It feels that it is a much better place to discuss this problem

We do have load balancer in our Cloud deployment solution that talks to the Entitlement system

Not sure what the difference is with what you are asking

Support proxying for Entitlements

Customers have sometimes raised concerns about their server/s communicating with our entitlements system in the Cloud.  Would it be possible to officially support proxying of the requests to our entitlements system?