Uploading files fail

Hello all,

Apologies if this is the wrong forum for this, but recently we've had issues with Language Weaver when we upload files. 

It just keeps loading and then the page is completely blank, there's no error message. Is there something I'm missing?

We're a small flower delivery company in Belgium working with various languages and we recently updated our systems but I can't see where this is coming from. 

Thanks for any pointers you may have.

Best,

Frank

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  • Dear Frank, thank you for this thread. When I return and work on my projects, I still have problems using the Trados Studio with language Weaver. It has a message of a STA that many UI use it, so in the community, I read to eliminate the files with the plugins, and it worked, but now I cannot reinstall the language weaver; please help

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  • Hello Frank,

    Apologies for the late response. Oftentimes a less stable network connection can cause the behavior you have described. Can you please let me know if you are still experiencing such problems or was it temporary? If you are still experiencing issues, is it just you or multiple users? You mentioned that you have recently updated your systems. Can you please provide more details on this update?

    Thank you and look forward to your feedback,

    Madalina

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  • Hello Monica, 

    Please check out this post which provide some pointers on what files need to be removed before attempting a reinstallation. 

    Once these files are removed, you should try to install the Language Weaver plugin again from the integrated Appstore within Trados Studio.

    If this does not help, please create a new post in the section "Language Weaver in Trados Studio" to get further assistance from our Studio specialists

    Thank you, 

    Madalina

     

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