subscribe failure due to account expired

Question

I would like to subscribe to a monthly translation service of 5 million characters, but my account is expired and there is no subscription function interface in the web interface, so I cannot subscribe. Please help me reactivate my account so that I can complete the subscription service.

Screenshot of an account subscription page showing Subscription Information with an expired TEAM MONTHLY plan, and Plan Details for a translation service with various features including 5 million characters.

Generated Image Alt-Text
[edited by: RWS Community AI at 10:02 AM (GMT 0) on 6 Jan 2025]

Lenka Denemark · Accepted Answer

Hello Huang Zhenyu, 
 It looks like your new monthly subscription is active in your account by now. Happy translating! 
 Best regards, 
 Lenka

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subscribe failure due to account expired

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