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Please join us for the next SDL Technical Support Onboarding Webinar, held on the first Tuesday of every month.
Our onboarding webinar is designed to provide an introduction, or refresher, on how we can support you.
During the webinar we'll walk through using
- the SDL Customer Gateway – SDL’s support portal
- our Knowledge Base
- technical documentation
- and our online community (SDL Community)
Our onboarding webinar sessions cover:
- Logging a support case
- SLA commitments
- Priority definitions
- Escalating a case
- Accessing technical documentation and the SDL Community forum
Please use the link above to register for the time which suits you best.