connection to Database keep dropping TBM V5

HI.

kindly help i am currently using TBM v5, for a long time. recently we have been experiencing drop in connection with the database and errors keep poping several times daily.

please help advise. 

we are using PostgreSQL.

below is the error we receive 

Screenshot of Trados Studio error message: 'The following error occurred: Exception occurs while assigning the ListView: ID,PaymentOut,ListView view to WinWindow. Unable to open database. Connection string: Server=SERVER;User Id=postgres;Password=***REMOVED***;Database=native;Persist Security Info=true;Pooling=false;CommandTimeout=300;', Error: Npgsql.NpgsqlException



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[edited by: Trados AI at 10:23 AM (GMT 0) on 4 Mar 2024]
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