Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.

Customer list under Quick Job Creation not updating

Hi,

Recently the customer list in the drop down list under the Quick job creation button has stopped updating. A few customers were removed from the list, and then the list remained constant. Even customers for which I have entered a 5-6 jobs in the last 2 weeks have not been added. In the past the list used to update constantly according to the most common customer, but now – I don't remember exactly when this behaviour started – it is constant. Can this be fixed?

Thanks

Yiftah