Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.

Invoicing Problems

I have the latest version (6.1.83).  When I attempt to send an invoice to a customer, the preview shows that no data from the database as been added to the message template.  This is EXTREMELY frustrating.  If I were to send this, it would convey a very bad impression to a client.  If I show the "View" version, all the database sources are shown.  Worse, when I don't send the invoice because of this technical malfunction, the program still shows the invoice as "sent."  So i have to remember that it has not been sent, even the the program says it has.  This is a recent development.  I used to have to send the invoice external to the program but remember that I had sent it, even though the program says I had not!!   For a smallish job, I spend more time on invoicing than I do on the actual work.  Is RWS ever going to fix this, or are you going to leave Eugene out there to fend for himself???

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