Invoicing Problems

I have the latest version (6.1.83).  When I attempt to send an invoice to a customer, the preview shows that no data from the database as been added to the message template.  This is EXTREMELY frustrating.  If I were to send this, it would convey a very bad impression to a client.  If I show the "View" version, all the database sources are shown.  Worse, when I don't send the invoice because of this technical malfunction, the program still shows the invoice as "sent."  So i have to remember that it has not been sent, even the the program says it has.  This is a recent development.  I used to have to send the invoice external to the program but remember that I had sent it, even though the program says I had not!!   For a smallish job, I spend more time on invoicing than I do on the actual work.  Is RWS ever going to fix this, or are you going to leave Eugene out there to fend for himself???

emoji