Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.
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  • Subscribers 8 subscribers
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  • Users 0 members are here
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Trados Business Manager 6 does not load past the splash screen

Marc Combes

Dear Community,

I have two laptops, Production and Backup, both Windows 10 Pro installations.
Backup is now updated to Windows version 22H2 build 19045.4780, and Production is now updated to Windows version 22H2 build 19045.4651, and both have Windows Feature Experience Pack 1000.19060.1000.0

TBM versions 6.1.66 to 6.1.86 run without issues on Backup, while none of the TBM 6 versions will load past the splash screen on Production....   Of course, I need TBM to run on the Production laptop!

No issues were reported during TBM installations and all .NET dependencies are installed per its requirements.

Is there any other information or log that I can provide for troubleshooting?

Thank you!!
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