Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.

How to deactivate my license online? I have no access to the app

My PC where Trados Business Manager was installed died and I cannot deactivate my license in order to be able to install the app on a new PC.

On my SDL Account I can see: 1 license in use and 0 available but I can't see how to deactivate from there.

Also, I have backup of the old installation folder. Which files should I copy over the new new installation in order that all settings and databases be the same?