Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.

Problem restoring to new machine

Hello,

I have an urgent problem. Unfortunately, I had my work laptop stolen last night. On the bright side, my database was stored on Onedrive so I have an uptodate version of it.

However, having reinstalled SDL Business Manager and placed the database in the right folder, I get the following message:

"Can't update database. Maybe you run older version of the software while your database was updated from another copy of SDL Trados Business Manager, from another machine or from web. Try to run updater? Select No to close the program."

Here I click "Yes" and nothing happens.

I'm really desperate for help here as I need to restore the info and do my tax returns by the end of the month.

Thanks a lot for any help you can provide.

Christopher