Hello,
My TBM 6 app is "broken" and won't open. It stays stuck on the splashscreen.
I tried running a repair, but it did not solve the issue.
I want to try and reinstall it, but I don't want to lose my settings.
Can anyone help? And tell me where are the custom settings on the computer, so I can save those before the reinstall.
Thanks
Aubeline Brandamir We will be pleased to help you with this problem so have logged a support case on your behalf. You will be contacted at the email address used for this Community. Support Case Id : 00678160 .
Thank you, Paul!
I will then wait for the support team to get in touch
Hi Aubeline,
I didn't see this thread.. While support reacts, I will just add advise how to safely deal with data and not loose it:
Thank you, Eugene!
Back-ups are now done.
Waiting for new solution from support as 1st one was unsuccessful.
Thank you, Eugene!
Back-ups are now done.
Waiting for new solution from support as 1st one was unsuccessful.
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