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When trying to login into the Language Cloud I get this message:
Are there any problems with the cloud?
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[edited by: Trados AI at 10:24 AM (GMT 0) on 4 Mar 2024]
When trying to login into the Language Cloud I get this message:
Are there any problems with the cloud?
Hi Jerzy Czopik ,
I just tried to connect right now, and the login worked on my side:
If you are still experiencing the same issue, please try to login to the Trados Team account via web browser. If it wrks from the web browser then try to reset the local Trados Team connection (Language Cloud connection):
https://gateway.sdl.com/apex/communityknowledge?articleName=000015275
I hope this helps.
Alex J.
Thank you. Unfortunately this does not work either, there is no such LC file in the said folder. Must be something different. I can live with it for the moment, as I need to deliver a job fast, so I will deal with the problem later.
Jerzy Czopik if the web browser access doesn't work either, it is probably related to the firewall or the antivirus. One of these 2 is blocking the connection to Trados Team.
In this case you can try adding the following web addresses to the Firewall/Antivirus exception list:
I hope this helps.
Alex J.
Many thanks for your efforts.
I should have mentioned, that I am testing a beta and this is the only version of Studio, where the LC access does not work. It does not affect the production version, so my question here was a dumb one, sorry. Please simply disregard, the LC login works as expected when using a proper version.
Jerzy Czopik , can you specify which Beta version? I checked with the latest beta build: 17.0.3.11695, and it worked as expected.
It is newer, not yet official. I've got some special task.
It is newer, not yet official. I've got some special task.