How do I open the package in the RWS Cloud Inbox

Question

I tried to open the translation package created by others from Inbox > Active > More Actions > Upload Package. I received a message that says "Your file was successfully uploaded, however processing may take some time to complete. Refresh this page later to see the updated task statistics." I have been refreshing the page but the package does not appear in the ACTIVE section of the INBOX, so I cannot open the package in the cloud although it says it has been successfully uploaded. What is the problem?

Daniel Brockmann · Answer

Hi Akiko Kasai - if you have Studio, it might be better to do this process there. Studio supports opening packages and saving them to the cloud. When you are done with the translation, you can then create a return package at the end. Thanks, Daniel

Daniel Brockmann
Team Trados @ RWS

Trados Enterprise, Accelerate, Team and cloud capabilities in Trados Studio > 1. General

How do I open the package in the RWS Cloud Inbox