Dear Colleagues,
I have a problem with SDL Studio 2019. I used trial version for about 20 days, then tried to activate my license (upgraded from Studio 2017), and it returns this error after I select 5 languages. Looks like the error is not with SDL. I tried several options, re-installed several times, deleted previous SDL version folders in Roaming, AppData etc. Nothing helped.
I tried both SDLTradosStudio2019_SR2_15.2.7.2849.exe and SDLTradosStudio2019_SR2_15.2.6.2831.exe (just for the experiment sake)
Attaching below the error xml.
<SDLErrorDetails time="17.08.2020 10:15:11"> <ErrorMessage>String reference not set to an instance of a String. Parameter name: s</ErrorMessage> <Exception> <Type>System.ArgumentNullException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <ParamName>s</ParamName> <HelpLink /> <Source>mscorlib</Source> <HResult>-2147467261</HResult> <StackTrace><![CDATA[ at System.Text.Encoding.GetBytes(String s) at Sdl.TranslationStudio.Common.Licencing.FreelanceSelections.set_ConfiguredLanguages(List`1 value) at Sdl.TranslationStudio.Common.SetupWizard.LanguageChoiceWizardPageControl.UpdateData() at Sdl.TranslationStudio.Common.SetupWizard.LanguageChoiceWizardPage.OnNext() at Sdl.Desktop.Platform.Wizard.AbstractInternalWizardPage`1.OnFinish() at Sdl.Desktop.Platform.Wizard.AbstractWizard`1.Finish() at Sdl.Desktop.Platform.Wizard.AbstractWizard`1._form_Finish(Object sender, CancelEventArgs e) at Sdl.Desktop.Platform.WPF.ViewModel.WPFWizardFormViewModel`1.Execute_FinishCommand() at Sdl.Desktop.Platform.MVVM.DelegateCommand.<>c__DisplayClass1_0.<.ctor>b__0(Object x) at Sdl.Desktop.Platform.MVVM.DelegateCommand`1.Execute(Object parameter) at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated) at System.Windows.Controls.Primitives.ButtonBase.OnClick() at System.Windows.Controls.Button.OnClick() at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e) at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e) at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget) at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target) at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs) at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised) at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent) at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e) at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget) at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target) at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs) at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised) at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args) at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args) at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted) at System.Windows.Input.InputManager.ProcessStagingArea() at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input) at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport) at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel) at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam) at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg) at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame) at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame) at System.Windows.Window.ShowHelper(Object booleanBox) at System.Windows.Window.Show() at System.Windows.Window.ShowDialog() at Sdl.Desktop.Platform.WPF.ViewModel.WPFWizardFormViewModel`1.ShowDialog(IWin32Window owner) at Sdl.TranslationStudio.Common.SetupWizard.SetupWizardLauncher.Execute() at Sdl.Desktop.Platform.Implementation.Studio.ExecuteStartupExtensions(ISplashScreen splashScreen) at Sdl.Desktop.Platform.Implementation.Studio.Run(ISplashScreen splashScreen, IEventAggregator eventAggregator) at Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace> </Exception> <Environment> <ProductName>SDL Trados Studio</ProductName> <ProductVersion>15.0.0.0</ProductVersion> <EntryAssemblyFileVersion>15.2.6.2831</EntryAssemblyFileVersion> <OperatingSystem>Майкрософт Windows 10 Домашняя для одного языка</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1049</OperatingSystemLanguage> <CodePage>1251</CodePage> <LoggedOnUser>DESKTOP-CEC6B6Q\Optimus</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>DESKTOP-CEC6B6Q</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>8270668 MB</PhysicalMemory> </Environment> </SDLErrorDetails>
Thanks in advance,
Georgy