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Empty MT selection box under SDL Language Cloud

Ola Marcinkowska

Hi there!

I'm using Studio 2019 (updated to the latest version). I'm logged in to SDL Language Cloud account.

Last week I wanted to use SDL Language Cloud in one of my language pairs, but there was nothing in the pop-up window of SDL Language Cloud. I thought this was a temporary error and moved on, but today I noticed I still cannot use the LC due to no options in this window. I logged into my SDL Language Cloud account (https://languagecloud.sdl.com/) but there's nothing new there. After reading replies here I also logged into SDL Machine Translation Cloud (is this the same service as LC?) and checked if I used the limit but nope.

I'm not sure if something changed or if there's some error. Does anyone experience the same thing? Does anyone know the solution?

Thanks,

Aleksandra

Screenshot of SDL Language Cloud window with empty SDL Machine Translation options, showing no available source or target languages or models.

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[edited by: RWS Community AI at 8:03 PM (GMT 0) on 14 Nov 2024]
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