IMPORTANT MESSAGE: We are still experiencing some difficulties that will affect your ability work with the RWS AppStore. Our IT team is working to resolve this but for now you may not be able to download or upload apps through the RWS AppStore. We apologise for the inconvenience and will update the community when we have a resolution in place. In the meantime you can take advantage of the Private AppStore if you are using Trados Studio 2021 or 2022.

Empty MT selection box under SDL Language Cloud

Hi there!

I'm using Studio 2019 (updated to the latest version). I'm logged in to SDL Language Cloud account.

Last week I wanted to use SDL Language Cloud in one of my language pairs, but there was nothing in the pop-up window of SDL Language Cloud. I thought this was a temporary error and moved on, but today I noticed I still cannot use the LC due to no options in this window. I logged into my SDL Language Cloud account (https://languagecloud.sdl.com/) but there's nothing new there. After reading replies here I also logged into SDL Machine Translation Cloud (is this the same service as LC?) and checked if I used the limit but nope.

I'm not sure if something changed or if there's some error. Does anyone experience the same thing? Does anyone know the solution?

Thanks,

Aleksandra