Dear all,
today in the Online Editor I keep getting the notification New Editor version available. Please use CTRL+F5 to refresh the Editor. But even if I reload the page or restart the browser, the Editor does not load.
Anyone experiencing the same problem?
TIA
Sabina
I forgot to say that I use Safari on an iOS 14.
Sabina Fata Support Case Id : 00581314. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Lydia Simplicio | RWS Group
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Could you please try manually deleting the browser cache?
Yes, that works, but I would prefer not to have to do that next time the Onoine Editor is updated.
Chrome handles it without any problem.
Then the problem is most likely on the Safari side of things, as none other customer reported this issue recently on any other browser.
Thanks. Then I’ll use Chrome instead.
Thanks a lot for understanding, each and every browser has its own issues - it's a real minefield :-)
I think you are doing a pretty good job. I love the Trados Live platform!
Thanks a lot, it's not often we get good feedback:-) I will share it with the team.
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