David Rumsey

So to clarify, the entire process from creation through to generate target was done using Trados Live Cloud?
I took a PDF - Created project using Trados Live. It was pre-translated (fully) and target files were generated.
My target downloads produced MS word documents only. Not the SDLXLIFF or native PDF - while it is possible to also download SDLXLIFF files. 

Please detail your workflow for start to end. 

About your workaround - did the translations not save into your TM for a pre-translate?

Thank you

Lyds

I created a New Cloud Project in Trados Desktop and imported the PDF file.

I opened the Cloud editor on my laptop and worked on the file.

I returned to the Desktop version and clicked "Generate Target Translation (Cloud)".  That produced a .bcm and .pdf file on my local drive. But when opening the .pdf file, I got an "unsupported format error."

I could not seem to download the project to my desktop and try to generate the target .docx file that way.

I ended up creating an entirely new project on the desktop. The TM did populate the new file ,as long as I didn't use a Cloud Resource. I went back made sure to update the main memories only from the old online project and deactived the Cloud resources before re-analysing/populating the desktop project. That seemed to work.

Hi David Rumsey, thank you for your clarifications. We were able to reproduce your issue, but we are looking into the details, with regards to the root cause. In the meantime, I can confirm that if I purely rely on Trados Live we cant reproduce the error so that too can be an option for you rather than recreating the project.

We will be in touch
Lyds

Thanks.  I hope are are able to solve it.  On an unrelated note: I am looking for a instructional video about how to understand the process of working with Trados Live projects.  Do I have to "Complete" them before I can download them to the Desktop. Where can I find the project file so that I can open the file as a desktop project in the future? If I work on a Live projects, does the TM and Termbase on my desktop get updated automatically.  How can I be sure to keep the desktop resources updated with the Live projects?  Is there a video for this?  I have seen the basic one.

Hi David Rumsey

We have this logged with development, reference LG-31540

There are two short term solutions / workarounds that you can do to overcome your reported issue:
1. https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0037556
2. Simply rename the target file extension from .pdf to .docx

I hope this update helpful 

Lyds

Hi,

With regards to an instructional video and training resources I hope the following will be in line with what you are asking for.

We do have recordings and upcoming webinars listed here: https://www.rws.com/about/events/webinars

One of which is for the 16th of December: Creating translation projects in Trados Studio and Trados Live
While the other is a recording that covers whats new titled: Introducing Trados Studio 2021

We also have rich documentation with links provided here:
Trados Live Essentials
Trados Studio

Then of course the community which I hope is proving a helpful resource for you

Lyds 

Hi,

With regards to an instructional video and training resources I hope the following will be in line with what you are asking for.

We do have recordings and upcoming webinars listed here: https://www.rws.com/about/events/webinars

One of which is for the 16th of December: Creating translation projects in Trados Studio and Trados Live
While the other is a recording that covers whats new titled: Introducing Trados Studio 2021

We also have rich documentation with links provided here:
Trados Live Essentials
Trados Studio

Then of course the community which I hope is proving a helpful resource for you

Lyds