IMPORTANT MESSAGE: We are still experiencing some difficulties that will affect your ability work with the RWS AppStore. Our IT team is working to resolve this but for now you may not be able to download or upload apps through the RWS AppStore. We apologise for the inconvenience and will update the community when we have a resolution in place. In the meantime you can take advantage of the Private AppStore if you are using Trados Studio 2021 or 2022.

I can´t login from Trados Studio 2021 to SDL Trados Live

Hello,

I bought a new lisence SDL Trados Studio 2021 Freelance SP2 yesterday. Unfortunatelly, I can´t login from the local Studio to Trados Live from my computer. The error - no internet connection, but I have it. I use Google Chrome and all the login data are correct.

Please advise what the reason can it be and how I can fix it! All previous comments from the community chat don´t help me. Thank you very much!

Natalya