Trados Cloud offerings > 2. Trados cloud offerings

Good evening! I received a letter that licenses for the Trados Live Team account have been granted.

I received a letter that licenses for the Trados Live Team account have been granted. But when I go to the page on the specified ID, the page is not loaded. I only see a blank page. And in the command line (search bar) my ID (languagecloud.sdl.com/.../dashboard). How can I get to the page to distribute licenses to students?

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Good evening! I received a letter that licenses for the Trados Live Team account have been granted. I received a letter that licenses for the Trados Live Team account have been granted. But when I go to the page on the specified ID, the page is not loaded. I only see a blank page. And in the command line (search bar) my ID (languagecloud.sdl.com/.../dashboard). How can I get to the page to distribute licenses to students?
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0 Alex Jude over 3 years ago

Hi Olena Chaikovska,

Can you try to clear browser cache and browser history, then try again?

The following article show you the steps in order to clear it: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0025485

Can you also try with a different browser?

Alex J.
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