A. Brent Pickering We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00783067 .

A. Brent Pickering We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00783067 .

Thank you, Radu

Hello again,

I'm trying to test Trados Studio 2022's Cloud capabilities before using it on a live project, but I have a problem :-)

Thanks to your help, I now have a Cloud subscription so I have created a cloud project, saved the related TM in the cloud, assigned the project to myself and then accepted it. (My email address is listed as "Owner", "Created by" and "Assigned to".)

But when I select the file then select "Open in Online Editor" on my Galaxy tablet (Android) - registered as my second device and displayed as Online - or on my Windows laptop (my first device, on which I can "Open in Studio" without problem), an error message is displayed on both, saying "You don't have sufficient permissions to access this resource."

Please advise :-)

Thanks in advance for your help.