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Hello:
I am trying out Language Cloud and attempted to migrate a TM to the cloud. SDL Trados notifies me that the migration failed. I looked at the details in the error notification, but what they said did not give me an indication of the cause of the failure, or how to fix it. I saved the details into a file which I have attached. Please help.
*** Begin error message ***
*** End error message ***
<SDLErrorDetails time="3/31/2023 8:11:17 AM">
<ErrorMessage>Unable to migrate local TMs to cloud</ErrorMessage>
<Exception>
<Type>Sdl.TranslationStudio.LanguageCloud.TranslationMemoriesMigrationWizard.Telemetry.TranslationMemoriesMigrationException, Sdl.TranslationStudio.LanguageCloud, Version=17.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink />
<Source />
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[]]></StackTrace>
<InnerException>
<Type>Sdl.ApiClientSdk.Core.Exceptions.ApiErrorException, Sdl.ApiClientSdk.Core, Version=1.4.5.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<TraceId>27895784-a9cf-4efb-8b04-62b1b7f5450a</TraceId>
<RequestMessage>[Content not available]</RequestMessage>
<ResponseMessage>StatusCode: 500, ReasonPhrase: '', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
Transfer-Encoding: chunked
Connection: keep-alive
Vary: Origin
Vary: Access-Control-Request-Method
Vary: Access-Control-Request-Headers
TR_ID: 27895784-a9cf-4efb-8b04-62b1b7f5450a
X-Content-Type-Options: nosniff
X-XSS-Protection: 1; mode=block
Strict-Transport-Security: max-age=31536000 ; includeSubDomains
Referrer-Policy: same-origin
Date: Fri, 31 Mar 2023 13:02:39 GMT
Content-Type: application/json
}{"errorCode":"FORWARDING_ERROR","message":"An error occured while forwarding your request to the downstream service!","details":[]}</ResponseMessage>
<HelpLink />
<Source>Sdl.ApiClientSdk.Core</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ at Sdl.ApiClientSdk.Core.RestClient.<SendRequestAsyncInternal>d__31.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Sdl.ApiClientSdk.Core.RestClient.<SendRequest>d__34.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Sdl.ApiClientSdk.Core.RestClient.<SendRequestAsync>d__30.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Sdl.ApiClientSdk.StudioBFF.StudioBFFService.<ImportTmAsync>d__64.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Sdl.TranslationStudio.LanguageCloud.TranslationMemoriesMigrationWizard.WizardFinish.Handlers.ImportFileBasedTmHandler.Handle(TranslationMemoriesMigrationRequestData migrateToCloudRequestData)
at Sdl.TranslationStudio.LanguageCloud.TranslationMemoriesMigrationWizard.WizardFinish.Handlers.CreateCloudTmHandler.Handle(TranslationMemoriesMigrationRequestData migrateToCloudRequestData)
at Sdl.TranslationStudio.LanguageCloud.TranslationMemoriesMigrationWizard.WizardFinish.TranslationMemoriesMigrationJob.Execute(IJobExecutionContext context)]]></StackTrace>
</InnerException>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio17</ProductVersion>
<EntryAssemblyFileVersion>17.0.6.14902</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 11 Home</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>2058</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>ENRIQUES-LAPTOP\Usuario</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>ENRIQUES-LAPTOP</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>16661812 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>
