Hi,
It seems that I cannot access cloud capabilities. When I try to do so I always get the error message "You do not have sufficient permissions to access this account" (see screenshot below). I checked my account settings but I'm active as the administrator. Can you please help?
My RWS id is sijing.lu@warwick.ac.uk
Thanks!
Hello Sijing Lu
It seems that you are trying to access an account where you don't have the necessary permissions.
If you are a student at a university, your user needs to be added to the University Trados Team account and be given the correct user group.
Are you using your own RWS Cloud account or do you have a University one?
Thank you,
Radu
Hi Radu,
Thanks for your reply. I've contacted your technical support last week and this issue has been solved. Thanks!
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