Cannot open a package or a project in Language Cloud

Hello,

I have subscribed to Trados Freelance so that I can use it on Mac, and therefore online via Language Cloud.

This morning I tried to import a package via the path inbox > active > more options > import a package.
I then received an error message:
Error message
GET /lc-api/package/v1/packages/imports/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

An error occurred on the server while processing the request. Please try again later.
Trace ID xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Type Error Status Code 400 Date 07 Oct 2024 12:06 Parameters {} Response { "createdAt": "2024-10-07T10:06:01.203Z", "errorMessage": "There was an error while trying to make a \"GET \"REQUEST at Url: \"">lc-project-service/.../016e1c8aa8a0422b94572b45. Error message: Project with id 016e1c8aa8a0422b94572b45 not foundStatus code:NotFoundError Code:ENTITY_NOT_FOUND_EXCEPTIONFull response content: {\"errorCode\":\"ENTITY_NOT_FOUND_EXCEPTION\",\"message\":\"Project with id 016e1c8aa8a04 22b94572b45 note found\",\"details\":[{\"name\":\"entity\",\"code\":\"entity.notFound\",\"value\":\"notFound\"}]} TraceId=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
"packageFileId": "6703b28783324c38d430abc7",
"conversionState": [],
"id": "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
"status": "Failed"
}

So I don't know what to do and I hope you can help me.

Best regards

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