How to give permission to a freelancer

I use Trados Team.
I would like to assign a translation to a freelance translator who uses Trados Studio.

I created the translator in Trados Team. I sent her an invitation, that she accepted. However, she can not open the Trados file due to the following error message : "You do not have sufficient permissions to access this account".
What am I doing wrong ? I suppose I have to give the translator permission to access the file but I don't know how to do it. Anyobe who can help me?

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  • "Probability score": 0.9

    "Question improvement suggestion": Please provide the exact version of Trados Team and Trados Studio you and your freelancer are using. Also, it would be helpful to know if there have been any recent changes to your system or software.

    In the meantime, based on the information you have provided, here is a suggested answer to your question:

    Hello,

    It seems like you've done most of the steps correctly. However, the error message your freelancer is receiving indicates that she might not have the necessary permissions to access the project. Here's how you can grant her the necessary permissions:

    Step 1: Log in to your Trados Team account.

    Step 2: Navigate to the 'Users' section.

    Step 3: Find the freelancer's account and click on it.

    Step 4: In the 'Permissions' section, ensure that the freelancer has the 'Project Manager' role. This role allows the user to access and manage all projects.

    Step 5: Save the changes.

    After these steps, your freelancer should be able to access the project without any issues. If the problem persists, it might be due to the number of concurrent users exceeding the number of available licenses. In this case, you might need to purchase additional licenses.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

    RWS Community AI

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  • I don't want the freelance translator to use my account. I want the freelancer to use her own Traos Studio account. Trados Team would only be used to send her the file she has to translate. The xliff file I would send her, would show her what has already been translated on the basis of our translation memory.

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