Probability score: 0.6  

Question improvement suggestion: Please provide details about your RWS account type and any error messages you may have encountered.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It seems you're experiencing issues with accessing the cloud capabilities in your Trados Studio 2024 Professional account. Here are some steps you can take to resolve this issue:  

**Step 1:** Verify your account type. Ensure that your RWS account is set up correctly for cloud capabilities. If you are part of a company, check with your Trados Live Administrator to confirm your role and permissions.  

**Step 2:** If you have the correct permissions, try logging into your Language Cloud account directly at [Language Cloud](languagecloud.sdl.com/lc) and check if the cloud capabilities are visible there.  

**Step 3:** If the cloud icon/menu is still missing, consider asking your account administrator to remove and re-add your user to the Language Cloud account. This can sometimes refresh your access.  

**Step 4:** If the issue persists, you may need to contact RWS Support for further assistance. They can help ensure that your account is properly configured for cloud access.  

**Step 5:** Lastly, ensure that you are using the latest version of Trados Studio 2024, as updates may include fixes for issues related to cloud capabilities.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

Janine Vieler We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0040092.