When I log onto the site, I can upload my document, but then it goes into a perpetual cycle of "Preparing Segments". It never finishes. I am able to download the pre translated article, but not work on the site.

When I log onto the site, I can upload my document, but then it goes into a perpetual cycle of "Preparing Segments".  It never finishes.  I am able to download the pre translated article, but not work on the site.

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