Unexpected exception when creating view part control for view part Notifications

Hello,

I am sorry to ask a question which has already been asked on this forum but as the proposed solution does not work for me, I hope that there might be another solution.

I work with Trados Studio 2019.

I am trying to open a project package.

When I click on the project, the error "Unespected exception when creating view part control for view part Notifications" is shown and the project does not open.

I tried the following solution:

  1. Close all SDL applications.
  2. Go to the following folder:
      • SDL Trados Studio 2021:
        • Windows 7/8/10C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\Studio16
      • SDL Trados Studio 2019:
        • Windows 7/8/10C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0
        NOTE: If you do not find this folder, make sure that these files are not hidden. See KB article Showing hidden files, folders and extensions on Windows operating systems
       
    • Rename the following XML files (for example, add an underscore before/after the file name):
      • BaseSettings.xml
      • Plugincache.xml
      • UserSettings.xml
    • Restart Trados Studio.

    So, I renamed the three files by adding an underscore at the end but the problem is still the same. I have been struggling for half a day already so I am wondering if the best solution is to de-install/re-install Trados...

    Many thanks for your help, in case you have another suggestion what I might try.

    Kind regards,

    Lucia

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