Unable to download target files from project in language cloud - error message

Hi

I've just finished a project in the Language Cloud, and I've been trying to download the target files to send to the client, but when I try to do so, I get the following error message:

Error message
GET /lc-api/projects/v3/tasks/630d1d0aad38192e4678b11c

There was an error completing your request. Try again later.
Trace ID
xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Type
ERROR
Status Code
200
Date
29 Aug 2022 21:09
If I click "Download" or "Download package", it downloads an empty zip folder.
I need to be able to download the xliff file and the idml file of the completed translation. I'd be grateful for any suggestions or any hint as to what the error message might mean.
Thanks, Amy
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