Hello,
I bought Trados 2022 Freelance yesterday but decided not to use it. Activation key is not in use. Order Number: 714417
I emailed orderprocessing@sdl.com but did not get a reply. I don't know if my refund is processed or not.
I am very worried about the refund. Can you give me information about the refund?
Your timing fits in with probably the most hectic time of the year for us and with staff on holiday over Christmas I think you'll probably have to wait until January. But I recommend you speak to the live chat team here:
https://www.trados.com/contact/chat.html
This team are best placed to help to with it and they will be working from Tuesday 27 through to the end of the holiday period.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Your timing fits in with probably the most hectic time of the year for us and with staff on holiday over Christmas I think you'll probably have to wait until January. But I recommend you speak to the live chat team here:
https://www.trados.com/contact/chat.html
This team are best placed to help to with it and they will be working from Tuesday 27 through to the end of the holiday period.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Translate
