Hi!
My old computer broke down and I couldn't deactivate my 2019 freelance license in time. Now, even following the procedure to deactivate it, I can't trasfer it to my new computer.
Anyone knows how to do that?
Thanks!
Daniela
Hi!
My old computer broke down and I couldn't deactivate my 2019 freelance license in time. Now, even following the procedure to deactivate it, I can't trasfer it to my new computer.
Anyone knows how to do that?
Thanks!
Daniela
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00779947 .