In French Classe non valide, I can't start SDL Trados

Question

Dear Colleagues, 
 I can't start SDL Trados , I have this pop-up window In French 
 Classe non valide. 
 Could somebody help? Thank you, it's an urgent matter! 
 Kind regards 
 Virginie

Ana-Maria Matefi · Answer

Virginie Proisy We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00872264 .

Trados Portfolio > 1. General

In French Classe non valide, I can't start SDL Trados