error information: Access to path '...\AutoSave\...' is denied.

Question

When saving or closing the file, there was an error information as the below image. 
 I have tried to close the Trados and restart the computer, but the issue still exists. 
 Version information: Trados Studio 2022 SR2 - 17.2.11.19134

Anca Stoian · Answer

Hi Bella, 
 The error looks to be related to OneDrive and saving files there. Please check the troubleshooting in the below article: 
 https://gateway.sdl.com/apex/communityknowledge?articleName=000017192 
 And also read about the issues that OneDrive may cause: 
 https://gateway.sdl.com/apex/communityknowledge?articleName=000016989 
 Best regards, 
 Anca

Trados Portfolio > 1. General

error information: Access to path '...\AutoSave\...' is denied.