HiThilo Gruhl 

Thank you for reaching out to us.

A reset may resolve the issue—please follow the instructions outlined in workaround 2 - Repairing your installation of Trados Studio - RWS Customer Support.

Also, please ensure that both Trados Studio and your operating system are up to date. Pending updates may affect the program's performance. What operating system do you have installed? Also, could you please let me know if the issue is with the 2015 Trados license?

Kind regards,

Hi Ana Sabo,

I'm using Win 10, there are no pending updates. The license is for Trados 2024 Freelance, it's on "the other" account page (rws, not sdl). The repair completed without failure, so far no further license problems, but I haven't run the program for long by now. The bigger issue are the constant crashes, though. The logfiles in %appdata%/Roaming/Trados/logs/ show lots of exceptions of all kinds.

Today, after having it running for less than an hour, Trados lost the license again. Apparently, the repair did nothing in that regard.

To add insult to injury, the Trados Subscription Licensing server is now down. Not only did my license "expire" again, I can't reactivate it for now and Trados tells me that the maximum number of permissible activations (1) has been reached before closing the program.

Please disregard my last post, the server is up again and I was able to launch Trados and start working. Now let's see if my license will stay alive.

Hi  Thilo Gruhl ,

Indeed, there was an issue with the server and the technical and devs teams have addressed it as soon as it was reported to them and now everything should be working. We apologize for the inconvenience.

If you still need licensing assistance in the future please select the Licensing section in the forum, as it is easier to follow up on them there.

 https://community.rws.com/product-groups/trados-portfolio/f/licensing 

Thank you.
Best regards,

Anca

Oh OK, I will, thank you!

Thilo

One day later, and the issues are still there, minus the server down. One crash to desktop, license invalidated within one hour. The license deactivation always seems to happen when I work in another application instead of Trados for a longer period of time.

I'm setting this to "done" as I now have a support ticket for both issues.