is there anything special I have to mind when upgrading from the 2019 to the 2021 version?
is there anything special I have to mind when upgrading from the 2019 to the 2021 version?
Hi,
The most important thing to keep in mind is that you need to first process the upgrade to be able to have the latest version allocated to your account.
To process the upgrade from your 2019 version to the 2021 one please follow the below steps
Log in into your SDL account
Click on Products&Plans - Licenses
Click on the blue ribbon that holds the message 'You have 1 upgrade available'
On the page that appears click on Upgrade button again
Once all done return to licenses tab where the 2021 license code will appear.
For a step to step guide with images please use this link - https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/3183/how-to-install-and-activate-studio-2021-and-studio-2019-side-by-side
Please note that the 2019 will continue to work as long as you have it installed on the same PC with the 2021 version.
If you experience any technical issues please contact the licensing and installation technical department
Kind regards,
Elisa
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi,
The most important thing to keep in mind is that you need to first process the upgrade to be able to have the latest version allocated to your account.
To process the upgrade from your 2019 version to the 2021 one please follow the below steps
Log in into your SDL account
Click on Products&Plans - Licenses
Click on the blue ribbon that holds the message 'You have 1 upgrade available'
On the page that appears click on Upgrade button again
Once all done return to licenses tab where the 2021 license code will appear.
For a step to step guide with images please use this link - https://community.sdl.com/product-groups/translationproductivity/w/customer-experience/3183/how-to-install-and-activate-studio-2021-and-studio-2019-side-by-side
Please note that the 2019 will continue to work as long as you have it installed on the same PC with the 2021 version.
If you experience any technical issues please contact the licensing and installation technical department
Kind regards,
Elisa
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub