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Cannot deactivate a license (I have a SDL Trados Studio 2017 Freelance Plus license+ 1 extra-activation). The error I get is: "Deactivation failed. Could not revoke this license. - No activation exists for the AID. Provide a valid AID".
Thank you!
Cannot deactivate a license (I have a SDL Trados Studio 2017 Freelance Plus license+ 1 extra-activation). The error I get is: "Deactivation failed. Could not revoke this license. - No activation exists for the AID. Provide a valid AID".
Thank you!
Hello Cosmin Roman-Tarciniu
After looking at your account, I can see you used the second activation today (the first one back in July last year).
Which activation are you trying to return?
And does the PC you are trying to return the license from have internet access? (Offline deactivation's- despite the name DO need internet access).
Kind regards
Lydia Simplicio | RWS Group
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Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub