Trados Portfolio > 2. Licensing and Installation

Order cancellation

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Order cancellation

MatComputer Srl MatComputer Srl over 7 years ago

Hi,

I recently purchased SDL Trados Studio 2017 Freelance by mistake; I actually wanted to get the Freelance Plus version.

Order Number: ******.

Please refund me for my purchase so that I can buy the version that I need.

I want to mention that I have not activated my licence.

Thank you,

Iulia Matei

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Paul over 7 years ago

Hi MatComputer Srl MatComputer Srl ,

Please can you contact our live chat team on Monday as it's too late to do this now:

http://bit.ly/SDLChat

The team can sort this out for you easily and you're not losing anything other than the additional licence over the weekend so hopefully that works for you. I'll delete your order number as it's better not to post personal details in any public forum.

Regards

Paul

Paul Filkin | RWS Group

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